We'll show you where you're losing customers—and where you have opportunities to grow.
Data-driven analysis of your product reviews, their quality, coverage, and impact on conversions. Find out how you're doing in the market and what you can improve in just 30 days.
What is a UGC & Reviews Audit?
An audit is a comprehensive analysis of how your products affect customers in an online environment.
We focus on what the customer sees at the moment of purchase:
- the quality and credibility of reviews,
- their quantity, age, and score,
- coverage of your products on key marketplaces,
- comparison with competitors,
- the power of UGC (photos, videos, recommendations),
- and impact on conversion rate.
The result is a clear list of priorities – what to do "tomorrow," what to do "this quarter," and what will bring the greatest growth in the long term.
What the audit includes
1) Analysis of reviews by platform and country
2) Quality and authenticity of reviews
3) Sentiment and content topic analysis
4) Competitor benchmark
5) UGC & social proof potential
6) Recommendations & roadmap
The audit is scaled according to the client's needs, segment, and product portfolio size.
Why do you need an audit?
Because: 95% of consumers make decisions based on reviews.
And most brands have no control over how their products appear on different marketplaces.
The audit will reveal:
- ✓ where reviews are missing,
- ✓ where they drag you down,
- ✓ where, on the contrary, you have an unused advantage,
- ✓ How much UGC do you need to grow?
- ✓ and how quickly it can be changed.